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 Chilling Effects Clearinghouse > Domain Names and Trademarks > Notices > Collective Marks (NoticeID 2380) Printer-friendly version

Collective Marks

October 20, 2005

 

Sender Information:
National Association of Realtors
Sent by: [Private]
[Private]
Chicago, Illinois, 60611-408, USA

Recipient Information:
[Private]
www.OuterBanksRealtor.com


Sent via: email
Re:

2nd Request


Dear [Private]:

The Internet domain name, outerbanksrealtor.com, has been identified by the NATIONAL ASSOCIATION OF REALTORS as one in which the membership marks of the NATIONAL ASSOCIATION OF REALTORS (National Association) are used as a part of the domain name. The domain name came to our attention as a result of our monitoring of the Internet for use of the REALTOR membership marks.

The terms REALTOR, REALTORS, REALTOR ASSOCIATE, as well as the REALTOR with Block "R" logo, are all federally registered collective membership marks owned exclusively by the National Association. Collective membership marks are a type of trademark which, rather than indicating the source of a product or service, identify the user of the membership mark as a member of a particular group, in this case the National Association.

The National Association has approximately 1,000,000 members each of whom is licensed to use one or more of the membership marks to identify themselves and their real estate businesses. To accomplish this in an orderly manner, the National Association has developed a comprehensive set of rules governing the proper use of the membership marks by members. Each member of the National Association agrees as a part of the National Association's Bylaws to abide by the rules governing the use of the REALTOR marks. The rules apply not only in the print world, but also in the new electronic media. Members are to use the REALTOR marks to identify themselves and their real estate businesses as members of the National Association. In a domain name the National Association allows members to use the REALTOR marks with a member's name and, if the member is a broker, with the complete name of the broker's real estate firm. Below are examples of proper ways in which a member can use the REALTOR marks in a domain name.

JohnDoeRealtor.com, JDoeRealtor.com, JohnRealtor.com, ABCRealtyRealtors.com

The National Association does not allow members to use the REALTOR marks with a descriptive term such as "Outer Banks." Perhaps you did not realize that Article V, Section 7 of the Bylaws of the National Association expressly prohibits the use of any descriptive words or phrases being used with the membership marks. The Board of Directors considers this such an important issue that this rule is included in all of the state and local member board's and association's bylaws. Only the state and local boards and associations are granted the right to use a geographic description (their assigned jurisdiction) in their name or domain name. For more detailed Trademark information, please see the National Association's Trademark Manual. For your convenience, I have included a link to a section on internet use from the Trademark Manual which is located on our website: www.REALTOR.org in the Law & Policy Section. You will need your REALTOR.org username and password to access this information.

http://www.realtor.org/letterlw.nsf/pages/internetuse

The National Association requests that you stop all use of the outerbanksrealtor.com domain name including, but not limited to, use of the domain name on the Internet and on promotional and advertising materials for your business, or to redirect traffic to another website. We suggest that you register and use a new domain name that contains a REALTOR mark which complies with the rules of the National Association.

As a member of the National Association, and therefore one who understands the importance of protecting and promoting the valuable REALTOR marks, after reviewing this information, we are confident that you will stop all use of the outerbanksrealtor.com domain name. We request that you promptly provide us with your assurance that you will comply with this request.

Thank you for your cooperation.

[Private]
NATIONAL ASSOCIATION OF REALTORS
430 N. Michigan Avenue
Chicago, Illinois 60611-4087

 
FAQ: Questions and Answers

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Question: Where can I find federal trademark registrations?

Answer: The United States Patent & Trademark Office (USPTO) keeps the US federal registry of trademarks. It has an online search capability, TESS, which contains more than 3 million pending, registered and dead federal trademarks. This database may not be complete. One should check the News page to see how current the information actually is.

Be aware: not all trademarks are contained in the US federal register. There are state trademarks, unregistered (common law marks) and foreign marks as well. A mark does not have to be registered to be valid.


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Question: Why are they telling me that they monitor the internet for their mark?

Answer: A person can gain rights in a trademark merely by using it. If the mark is not an outright adoption of the original mark, but merely close enough to it so that the question as to whether or not the first mark has been infringed is no longer an open-and-shut issue, the second user can sometimes get rights in the mark just because the second user used the mark, and the first user never objected to it. This is called the "unchallenged use" doctrine. If your site has been up and running for a while, and there has been a significant length of time between you using the mark and them contacting you about it, that can be a powerful argument in your favor that in fact your use of the mark does not infringe theirs. For this reason, a Cease and Desist letter will often have a statement in it to the effect of "We found about about what you are doing as soon as was reasonable."


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Question: What is a collective mark?

Answer: A collective mark is either a trademark or service mark that is used by the members of an association, organization, cooperative or other collective group. Use of the collective mark indicates that the user is a member of the group that owns the mark. Usually the group establishes rules regulating how members may use the mark.


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Question: What does it mean to "license" a mark?

Answer: Sometimes marks serve as an indicator of the "quality" of a service or business. The owner of a mark may grant a "license" to a non-owner to use the mark. However, the owner has an obligation to monitor the licensee's use of the mark and must make certain the the user is maintaining the "quality" that the public has come to associate with the mark.


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Question: What does it mean to take all reasonable steps to protect a trademark?

Answer: If a trademark owner fails to police his or her mark, the owner may be deemed to have abandoned the mark or acquiesced in its misuse. A trademark is only protected while it serves to identify the source of goods or services.

If a trademark owner believes someone is infringing his or her trademark, the first thing the owner is likely to do is to write a "cease-and-desist" letter which asks the accused infringer to stop using the trademark. If the accused infringer refuses to comply, the owner may file a lawsuit in Federal or state court. The court may grant the plaintiff a preliminary injunction on use of the mark -- tell the infringer to stop using the trademark pending trial.

If the owner successfully proves trademark infringement in court, the court has the power to: order a permanent injunction; order monetary payment for profit the plaintiff can prove it would have made but for defendant's use of the mark; possibly increase this payment; possibly award a monetary payment of profits the defendant made while using the mark; and possibly order the defendant to pay the plaintiff's attorney fees in egregious cases of infringement.

Of course, the determination of infringement is actually one that will be made by the court, so a trademark owner is simply using a best guess about whether or not infringement actually has occurred. That best guess may be a good one, based on experience and expertise, or it may be a bad one that doesn't reflect any of the legitimate defenses that might exist. The law doesn't require the mark owner to sue everyone; it just requires the owner to keep his mark distinctive.


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