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 Chilling Effects Clearinghouse > DMCA Safe Harbor > Notices > Google Asked to Remove Links to Immigration Aid Sites (NoticeID 351, http://chillingeffects.org/N/351) Location: https://www.chillingeffects.org/dmca512/notice.cgi?NoticeID=351

Google Asked to Remove Links to Immigration Aid Sites

June 18, 2002

 

Sender Information:
INS Experts, Inc.
Sent by: [Private]
Morse, Barnes-Brown & Pendleton, P.C.
Saratoga, CA, 95070, US

Recipient Information:
[Private]
Google, Inc.
Mountain View, CA, 94043, USA


Sent via: fax
Re: Copyright Infringement Notice (INS Experts)

Dear Sir or Madam:

We are intellectual property counsel for INS Experts, Inc., a California corporation with its principal place of business at [Private], Saratoga, CA, 95070. INS Experts is currently registered with Google, Inc. as an advertiser with a Sponsored Link to www.INS-Experts.com.

It has recently come to our client's attention that a Google advertiser is violating our client's intellectual property rights,

Following is the information required by Google as set forth in its Terms of Use:

1. The copyrighted work that is the subject of the claimed infringement is located at www.insexperts.com. The copyrighted work takes users through a U.S. citizenship eligibility quiz, generates personalized instructions, collects information and uses the information to generate appropriate Immigration and Naturalization Service (INS) forms. The INS Experts site is based in part on the U.S. Government's Naturalization Eligibility Worksheet, but INS Experts modified and adapted the government material into an original work of authorship and added original content.

2.The infringing material was copied from the INS Experts site, which consists of copyrightable material, much of which has been filed with and is pending before the United States Copyright Oflice, and may be accessed via www.usais.org, www.immigrationsupplies.com, and www.usgreencardcenter.com, as more fully set forth below:

WEBSEARCH

Search Query: USAIS
Infringing Web Pages: http://www.usais.org/eligible.php

NOTE: The above link is to the first page of a multiple page eligibility quiz that infringes our client's copyright.


Search Query: USAIS
Infringing Web Pages: http://www.usais.org/consumeralert.htm

Search Query: USAIS
Infringing Web Pages: http://www.usais.org/failure.php

In addition to the above direct links to infringing material, the following web searches link to the home pages of the usais.org site and certain related sites; though these latter pages do not themselves contain infringing material, they contain direct links to pages with infringing materials:

Search Query: USAIS immigration
Infringing Web Pages: 64.23.9.145/

Search Query: US Immigration Services
Infringing Web Pages: www.usais.org/

Search Query: ImmigrationSupplies
Infringing Web Pages: http://www.immigrationsupplies.com
http://www.immigrationsupplies.net
http://www.immigrationsupplies.org

Search Query: usgreencardcenter
Infringing Web Pages: http://www.usgreencardcenter.com

Note that each of these 4 search queries which produce links that lead to infringing material returns a Sponsored link that is placed ABOVE our client's INS-Experts.com Sponsored Link.

3. The contact information for the complainant in this matter is:

[Private]
Morse, Barnes-Brown & Pendleton, P.C.
[Private]
Waltham, MA 02451
Tel: [Private]
Email: [Private]

4. The following contact information for the infringer in this matter is taken from the www.usais.org web site and the Whois record for that domain name:

USA Immigration Services
Immigration Supplies
[Private]
Washington. DC 20006
[Private]
[Private]

and

[Private]
[Private]
Quincy, MA 02169
[Private]
[Private]

The Digital Millennium Copyright Act provides that an Online Service Provider ("OSP") of an Information Location Tool such as www.google.com shall enjoy safe harbor from liability for copyright infringement if the service provider, "upon notification of claimed infringement as described in subsection (c)(iii), responds expeditiously to remove, or disable access to, the material that is claimed to be infringing or to be the subject of infringing activity, except that, for purposes of this paragraph, the information described in (c)(3)(A)(iii) shall be identification of the reference or link, to material or activity claimed to be infringing, that is to be removed or access to which is to be disabled, and information reasonably sufficient to pennit the service provider to locate that reference or link." 17 U.S.C. 512(d)(3).

This letter constitutes notification of claimed infringement, and identifies www.usais.org and www.immigrationsupplics.com as the site of material to which access by means of the Information Locating Tool www.google.uom is to be disabled.

We look forward to receipt of confirmation that Google has disabled access to the material.

Sincerely,

[Private]

cc: [Private]

image

FAQ: Questions and Answers

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Question: Does a service provider have to notify its users about its policies regarding the removal of materials?

Answer: To qualify for exemption under the safe harbor provisions, the service provider must give notice to its users of its policies regarding copyright infringement and the consequences of repeated infringing activity. [512(i)(1)(A)] The notice can be a part of the contract signed by the user when signing up for the service or a page on the service provider's web site explaining the terms of use of their systems. While there are no specific rules about how this notice must be made, it must be "reasonably implemented" so that subscribers and account holders are informed of the terms. [512(i)(1)(A)]


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Question: Does a copyright owner have to specify the exact materials it alleges are infringing?

Answer: Proper notice under the safe harbor provisions requires the copyright owners to specifically identify the alleged infringing materials, or if the service provider is an "information location tool" such as a search engine, to specifically identify the links to the alleged infringing materials. [512(c)(3)(iii)], [512(d)(3)]. The provisions also require the copyright owners to identify the copyrighted work, or a representative list of the copyrighted works, that is claimed to be infringed. [512(c)(3)(A)(ii)]. Rather than simply sending a letter to the service provider that claims that infringing material exists on their system, these qualifications ensure that service providers are given a reasonable amount of information to locate the infringing materials and to effectively police their networks. [512(c)(3)(A)(iii)], [512(d)(3)].

However, in the recent case of ALS Scan, Inc. v. Remarq Communities, Inc., the court found that the copyright owner did not have to point out all of the infringing material, but only substantially all of the material. The relaxation of this specificity requirement shifts the burden of identifying the material to the service provider, raising the question of the extent to which a service provider must search through its system. OSP customers should note that this situation might encourage OSP's to err on the side of removing allegedly infringing material.


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Question: What kinds of things are copyrightable?

Answer: In order for material to be copyrightable, it must be original and must be in a fixed medium.

Only material that originated with the author can support a copyright. Items from the public domain which appear in a work, as well as work borrowed from others, cannot be the subject of an infringement claim. Also, certain stock material might not be copyrightable, such as footage that indicates a location like the standard shots of San Francisco in Star Trek IV: The Voyage Home. Also exempted are stock characters like the noisy punk rocker who gets the Vulcan death grip in Star Trek IV.

The requirement that works be in a fixed medium leaves out certain forms of expression, most notably choreography and oral performances such as speeches. For instance, if I perform a Klingon death wail in a local park, my performance is not copyrightable. However, if I film the performance, then the film is copyrightable.

Single words and short phrases are generally not protected by copyright, even when the name has been "coined" or newly-created by the mark owner. Logos that include original design elements can be protected under copyright or under trademark. Otherwise, words, phrases and titles may be protected only by trademark, however.


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Question: What is copyright infringement? Are there any defenses?

Answer: Infringement occurs whenever someone who is not the copyright holder (or a licensee of the copyright holder) exercises one of the exclusive rights listed above.

The most common defense to an infringement claim is "fair use," a doctrine that allows people to use copyrighted material without permission in certain situations, such as quotations in a book review. To evaluate fair use of copyrighted material, the courts consider four factors:


  1. the purpose and character of the use
  2. the nature of the copyrighted work
  3. the amount and substantiality of copying, and
  4. the market effect.

(17 U.S.C. 107)

The most significant factor in this analysis is the fourth, effect on the market. If a copier's use supplants demand for the original work, then it will be very difficult for him or her to claim fair use. On the other hand, if the use does not compete with the original, for example because it is a parody, criticism, or news report, it is more likely to be permitted as "fair use."

Trademarks are generally subject to fair use in two situations: First, advertisers and other speakers are allowed to use a competitor's trademark when referring to that competitor's product ("nominative use"). Second, the law protects "fair comment," for instance, in parody.


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Question: If a hyperlink is just a location pointer, how can it be illegal?

Answer: It probably isn't, however, a few courts have now held that a hyperlink violates the law if it points to illegal material with the purpose of disseminating that illegal material:

  • In the DeCSS case, Universal v. Reimerdes, the court barred 2600 Magazine from posting hyperlinks to DeCSS code because it found the magazine had linked for the purpose of disseminating a circumvention device. (See Anticircumvention (DMCA).) The court ruled that it could regulate the link because of its "function," even if the link was also speech.
  • In another case, Intellectual Reserve v. Utah Lighthouse Ministry, a Utah court found that linking to unauthorized copies of a text might be a contributory infringement of the work's copyright. (The defendant in that case had previously posted unauthorized copies on its own site, then replaced the copies with hyperlinks to other sites.)
By contrast, the court in Ticketmaster v. Tickets.com found that links were not infringements of copyright.

Like anything else on a website, a hyperlink could also be problematic if it misrepresents something about the website. For example, if the link and surrounding text falsely stated that a website is affiliated with another site or sponsored by the linked company, it might be false advertising or defamation.

Finally, post-Grokster, a hyperlink might be argued to induce copyright infringement, if the link were made knowing that the linked-to material was infringing and with the intent of inducing people to follow the link and infringe copyright.

In most cases, however, simple linking is unlikely to violate the law.


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Question: What defines a service provider under Section 512 of the Digital Millennium Copyright Act (DMCA)?

Answer: A service provider is defined as "an entity offering transmission, routing, or providing connections for digital online communications, between or among points specified by a user, of material of the user's choosing, without modification to the content of the material as sent or received" or "a provider of online services or network access, or the operator of facilities thereof." [512(k)(1)(A-B)] This broad definition includes network services companies such as Internet service providers (ISPs), search engines, bulletin board system operators, and even auction web sites. In A&M Records, Inc. v. Napster Inc., the court refused to extend the safe harbor provisions to the Napster software program and service, leaving open the question of whether peer-to-peer networks also qualify for safe harbor protection under Section 512.

There are four major categories of network systems offered by service providers that qualify for protection under the safe harbor provisions:

  • Conduit Communications include the transmission and routing of information, such as an email or Internet service provider, which store the material only temporarily on their networks. [Sec. 512(a)]
  • System Caching refers to the temporary copies of data that are made by service providers in providing the various services that require such copying in order to transfer data. [Sec. 512(b)]
  • Storage Systems refers to services which allow users to store information on their networks, such as a web hosting service or a chat room. [Sec. 512(c)]
  • Information Location Tools refer to services such as search engines, directories, or pages of recommended web sites which provide links to the allegedly infringing material. [Sec. 512(d)]


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Question: What does a service provider have to do in order to qualify for safe harbor protection?

Answer: In addition to informing its customers of its policies (discussed above), a service provider must follow the proper notice and takedown procedures (discussed above) and also meet several other requirements in order to qualify for exemption under the safe harbor provisions.

In order to facilitate the notification process in cases of infringement, ISPs which allow users to store information on their networks, such as a web hosting service, must designate an agent that will receive the notices from copyright owners that its network contains material which infringes their intellectual property rights. The service provider must then notify the Copyright Office of the agent's name and address and make that information publicly available on its web site. [512(c)(2)]

Finally, the service provider must not have knowledge that the material or activity is infringing or of the fact that the infringing material exists on its network. [512(c)(1)(A)], [512(d)(1)(A)]. If it does discover such material before being contacted by the copyright owners, it is instructed to remove, or disable access to, the material itself. [512(c)(1)(A)(iii)], [512(d)(1)(C)]. The service provider must not gain any financial benefit that is attributable to the infringing material. [512(c)(1)(B)], [512(d)(2)].


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Question: What are the notice and takedown procedures for web sites?

Answer: In order to have an allegedly infringing web site removed from a service provider's network, or to have access to an allegedly infringing website disabled, the copyright owner must provide notice to the service provider with the following information:

  • The name, address, and electronic signature of the complaining party [512(c)(3)(A)(i)]
  • The infringing materials and their Internet location [512(c)(3)(A)(ii-iii)], or if the service provider is an "information location tool" such as a search engine, the reference or link to the infringing materials [512(d)(3)].
  • Sufficient information to identify the copyrighted works [512(c)(3)(A)(iv)].
  • A statement by the owner that it has a good faith belief that there is no legal basis for the use of the materials complained of [512(c)(3)(A)(v)].
  • A statement of the accuracy of the notice and, under penalty of perjury, that the complaining party is authorized to act on the behalf of the owner [512(c)(3)(A)(vi)].

Once notice is given to the service provider, or in circumstances where the service provider discovers the infringing material itself, it is required to expeditiously remove, or disable access to, the material. The safe harbor provisions do not require the service provider to notify the individual responsible for the allegedly infringing material before it has been removed, but they do require notification after the material is removed.


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