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 Chilling Effects Clearinghouse > Piracy or Copyright Infringement > Notices > AT&T Broadband Claims Terms of Use Violation (NoticeID 347, http://chillingeffects.org/N/347) Location: https://www.chillingeffects.org/piracy/notice.cgi?NoticeID=347

AT&T Broadband Claims Terms of Use Violation

July 08, 2002

 

Sender Information:
Undisclosed / Anonymous via ISP (AT&T Broadband)
Sent by: [Private]
N/A
AT&T Broadband Ab

Recipient Information:
[Private]
[Private]
WA, USA


Sent via: email
Re: [*Edited for Posting] - Policy Violation (JP) [TICKET_ID: [*Edited for Posting] ] {RP

Subject: [*Edited for Posting*] - Policy Violation (JP) [TICKET_ID: [*Edited for Posting*]] {RPTR}:W:
Date: Mon, 8 Jul 2002 12:24:35 -0600 (MDT)
* * * IMMEDIATE ACTION and REPLY REQUIRED * * *

Please read this entire message, review the required action(s) below, and send a
prompt reply message to acknowledge receipt of this email.

From: AT&T Broadband Abuse Department [abuse@attbi.com]

AT&T Broadband has been made aware that you have violated the AT&T Broadband
Service Agreement and/or Acceptable Usage Policy. These policies can be found at
http://www.attbroadband.com/security. Failure to comply with these policies may
result in a permanent termination of your service. The account holder is solely
responsible for any and all activities performed from the AT&T Broadband
service. Please read the following information carefully to ensure that you
understand the violation, our policies, and what you need to do to respond to
this warning.

Type of violation: Distribution of Copyrighted Material

Related Policy: Acceptable Usage Policy: Prohibited uses include, but are not limited to, using the AT&T Broadband Equipment (as defined in the Subscriber
Agreement) or the Service to

i. undertake or accomplish any unlawful purpose. This includes, but is not
limited to, posting, storing, transmitting or disseminating information, data or
material which is libelous, obscene, unlawful, threatening, defamatory, or which
infringes the intellectual property rights of any person or entity, or which in
any way constitutes or encourages conduct that would constitute a criminal
offense, give rise to civil liability, or otherwise violate any local, state,
federal or international law, order or regulation;

v. upload, post, publish, transmit, reproduce, create derivative works of, or
distribute in any way information, software or other material obtained through
the Service or otherwise which is protected by copyright or other proprietary
right, without obtaining permission of the owner;

xiii. run programs or servers from the Premises which provide network content or any other services to others. Examples of prohibited programs include, but
are not limited to, mail, ftp, http, game, newsgroup, proxy, IRC servers and
multi-user interactive forums;

Explanation: AT&T Broadband has received notice that you are distributing
copyrighted material via your AT&T Broadband Service.

Action Required: Remove the copyrighted material immediately. Reply to this
message, keeping the subject line intact, to acknowledge that you have received
this warning and will ensure that there will be no further violations of the
Service Agreement.

Information regarding the security of your AT&T Broadband connection can be
found on our web page: http://www.attbroadband.com/security. This web page also
provides links to our Subscriber Agreement and Acceptable Use Policy (AUP),
please review these policies should you have any questions or concerns.

Related Logs/Evidence:

------------------------------
Infringment Detail:
Infringing Work: Spider-Man
Filepath: \I.AGREE.TO.ALL.THE.TERMS.AND.WILL.ONLY.DOWNLOAD.WHAT.I.HAVE.LEGAL.RIGHTS.TO\N64\ROMS\
Filename: n64.spiderman.rar
First Found: 3 Jun 2002 08:15:24 EDT (GMT -0400)
Last Found: 3 Jun 2002 08:15:24 EDT (GMT -0400)
Filesize: 27,034k
IP Address: 12.XXX.XXX.XXX [*Edited for Posting*]
IP Port: 5763
Network: Undernet
Protocol: IRC
Username: [*Edited for Posting*]

------------

If you have questions regarding this email, please contact the AT&T Broadband
Legal Demands Center @ 1-800-871-6298 Option #2 and reference case # [*Edited for Posting*]

FAQ: Questions and Answers

[back to notice text]


Question: ISP as Copyright Cop

Answer: Notice that this letter comes from an Internet Service Provider (ISP) and not from a copyright owner. The Digital Millenium Copyright Act both protects ISPs from copyright liability (leaving the end user with that liability) and requires ISPs to participiate in a "takedown" process when copyright owners claim infriging use. See the FAQs associated with this notice for more information.


[back to notice text]


Question: What are the notice and takedown procedures for web sites?

Answer: In order to have an allegedly infringing web site removed from a service provider's network, or to have access to an allegedly infringing website disabled, the copyright owner must provide notice to the service provider with the following information:

  • The name, address, and electronic signature of the complaining party [512(c)(3)(A)(i)]
  • The infringing materials and their Internet location [512(c)(3)(A)(ii-iii)], or if the service provider is an "information location tool" such as a search engine, the reference or link to the infringing materials [512(d)(3)].
  • Sufficient information to identify the copyrighted works [512(c)(3)(A)(iv)].
  • A statement by the owner that it has a good faith belief that there is no legal basis for the use of the materials complained of [512(c)(3)(A)(v)].
  • A statement of the accuracy of the notice and, under penalty of perjury, that the complaining party is authorized to act on the behalf of the owner [512(c)(3)(A)(vi)].

Once notice is given to the service provider, or in circumstances where the service provider discovers the infringing material itself, it is required to expeditiously remove, or disable access to, the material. The safe harbor provisions do not require the service provider to notify the individual responsible for the allegedly infringing material before it has been removed, but they do require notification after the material is removed.


[back to notice text]


Question: What are the DMCA Safe Harbor Provisions?

Answer: In 1998, Congress passed the On-Line Copyright Infringement Liability Limitation Act (OCILLA) in an effort to protect service providers on the Internet from liability for the activities of its users. Codified as section 512 of the Digital Millennium Copyright Act (DMCA), this new law exempts on-line service providers that meet the criteria set forth in the safe harbor provisions from claims of copyright infringement made against them that result from the conduct of their customers. These safe harbor provisions are designed to shelter service providers from the infringing activities of their customers. If a service provider qualifies for the safe harbor exemption, only the individual infringing customer are liable for monetary damages; the service provider's network through which they engaged in the alleged activities is not liable.


[back to notice text]


Question: What are the penalties for copyright infringement, such as making infringing copies of software?

Answer: In a civil suit, an infringer may be liable for a copyright owner's actual damages plus any profits made from the infringement. Alternatively, the copyright owner may avoid proving actual damage by electing a statutory damage recovery of up to $30,000 or, where the court determines that the infringement occurred willfully, up to $150,000. The actual amount will be based upon what the court in its discretion considers just. (17 U.S.C. 504)

Violation of copyright law is also considered a federal crime when done willfully with an intent to profit. Criminal penalties include up to ten years imprisonment depending on the nature of the violation. (No Electronic Theft Act, 18 U.S.C. 2319)


[back to notice text]


Question: Does a service provider have to notify its users about its policies regarding the removal of materials?

Answer: To qualify for exemption under the safe harbor provisions, the service provider must give notice to its users of its policies regarding copyright infringement and the consequences of repeated infringing activity. [512(i)(1)(A)] The notice can be a part of the contract signed by the user when signing up for the service or a page on the service provider's web site explaining the terms of use of their systems. While there are no specific rules about how this notice must be made, it must be "reasonably implemented" so that subscribers and account holders are informed of the terms. [512(i)(1)(A)]


[back to notice text]


Question: What are the counter-notice and put-back procedures?

Answer: In order to ensure that copyright owners do not wrongly insist on the removal of materials that actually do not infringe their copyrights, the safe harbor provisions require service providers to notify the subscribers if their materials have been removed and to provide them with an opportunity to send a written notice to the service provider stating that the material has been wrongly removed. [512(g)] If a subscriber provides a proper "counter-notice" claiming that the material does not infringe copyrights, the service provider must then promptly notify the claiming party of the individual's objection. [512(g)(2)] If the copyright owner does not bring a lawsuit in district court within 14 days, the service provider is then required to restore the material to its location on its network. [512(g)(2)(C)]

A proper counter-notice must contain the following information:

  • The subscriber's name, address, phone number and physical or electronic signature [512(g)(3)(A)]
  • Identification of the material and its location before removal [512(g)(3)(B)]
  • A statement under penalty of perjury that the material was removed by mistake or misidentification [512(g)(3)(C)]
  • Subscriber consent to local federal court jurisdiction, or if overseas, to an appropriate judicial body. [512(g)(3)(D)]

If it is determined that the copyright holder misrepresented its claim regarding the infringing material, the copyright holder then becomes liable to the person harmed for any damages that resulted from the improper removal of the material. [512(f)]

See also How do I file a DMCA counter-notice?, and the counter-notification generator.


[back to notice text]


Question: What rights are protected by copyright law?

Answer: The purpose of copyright law is to encourage creative work by granting a temporary monopoly in an author's original creations. This monopoly takes the form of six rights in areas where the author retains exclusive control. These rights are:

(1) the right of reproduction (i.e., copying),
(2) the right to create derivative works,
(3) the right to distribution,
(4) the right to performance,
(5) the right to display, and
(6) the digital transmission performance right.

The law of copyright protects the first two rights in both private and public contexts, whereas an author can only restrict the last four rights in the public sphere. Claims of infringement must show that the defendant exercised one of these rights. For example, if I create unauthorized videotape copies of Star Trek II: The Wrath of Khan and distribute them to strangers on the street, then I have infringed both the copyright holder's rights of reproduction and distribution. If I merely re-enact The Wrath of Khan for my family in my home, then I have not infringed on the copyright. Names, ideas and facts are not protected by copyright.

Trademark law, in contrast, is designed to protect consumers from confusion as to the source of goods (as well as to protect the trademark owner's market). To this end, the law gives the owner of a registered trademark the right to use the mark in commerce without confusion. If someone introduces a trademark into the market that is likely to cause confusion, then the newer mark infringes on the older one. The laws of trademark infringement and dilution protect against this likelihood of confusion. Trademark protects names, images and short phrases.

Infringement protects against confusion about the origin of goods. The plaintiff in an infringement suit must show that defendant's use of the mark is likely to cause such a confusion. For instance, if I were an unscrupulous manufacturer, I might attempt to capitalize on the fame of Star Trek by creating a line of 'Spock Activewear.' If consumers could reasonably believe that my activewear was produced or endorsed by the owners of the Spock trademark, then I would be liable for infringement.

The law of trademark dilution protects against confusion concerning the character of a registered trademark. Suppose I created a semi-automatic assault rifle and marketed it as 'The Lt. Uhura 5000.' Even if consumers could not reasonably believe that the Star Trek trademark holders produced this firearm, the trademark holders could claim that my use of their mark harmed the family-oriented character of their mark. I would be liable for dilution.


[back to notice text]


Question: What is intellectual property?

Answer: Intellectual property consists of property created through human creativity. It includes, for example, literature, the visual arts, music, drama, compilations of useful information, computer programs, biotechnology, electronics, mechanics, chemistry, product design, and trade identity symbols. Intellectual property law is designed to promote human creativity without excessively restricting dissemination of the fruits of such creativity. Intellectual property rights are embodied in patents, trade secrets, copyrights, and trademarks.


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Question: I run a website but I never actually upload or download copyrighted materials. Could I be liable for what visitors to my site do?

Answer: You could. Under certain circumstances, bulletin board operators and webmasters can be subject to both civil and criminal liability for contributory or vicarious copyright infringement when unauthorized copies of software (or the direct means to obtain such software) are found on their sites. If you know that people are using your site to find warez or cracked video games, you may have an obligation to do something about it, particularly if you benefit financially in any way, or are able to control the unlawful copying. You can protect yourself by complying with the DMCA Safe Harbor.


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Question: Does a cease and desist letter recipient have a duty to remove materials alleged to infringe copyright?

Answer: The cease and desist letter gives its recipient ("you") notice that someone is claiming something you've done or something on your site infringes a copyright. If the materials that are the subject of the notice are in fact infringing, then you do have a duty to remove them, although there may be statutory provisions (DMCA Safe Harbor) that protect you from a lawsuit if the materials were posted by someone else. You may have to give the poster notice of the complaint.

If you do not believe that the materials are infringing, or if you believe that you are making fair use of the materials, you may choose to take the risk of not removing the materials, but a lawsuit might follow in which the complainer tries to prove they they are right and you are wrong. If the accuser obtains a court order, then you must take down the materials.


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Question: Does a copyright owner have to specify the exact materials it alleges are infringing?

Answer: Proper notice under the safe harbor provisions requires the copyright owners to specifically identify the alleged infringing materials, or if the service provider is an "information location tool" such as a search engine, to specifically identify the links to the alleged infringing materials. [512(c)(3)(iii)], [512(d)(3)]. The provisions also require the copyright owners to identify the copyrighted work, or a representative list of the copyrighted works, that is claimed to be infringed. [512(c)(3)(A)(ii)]. Rather than simply sending a letter to the service provider that claims that infringing material exists on their system, these qualifications ensure that service providers are given a reasonable amount of information to locate the infringing materials and to effectively police their networks. [512(c)(3)(A)(iii)], [512(d)(3)].

However, in the recent case of ALS Scan, Inc. v. Remarq Communities, Inc., the court found that the copyright owner did not have to point out all of the infringing material, but only substantially all of the material. The relaxation of this specificity requirement shifts the burden of identifying the material to the service provider, raising the question of the extent to which a service provider must search through its system. OSP customers should note that this situation might encourage OSP's to err on the side of removing allegedly infringing material.


[back to notice text]


Question: My website contains a disclaimer that clearly states that I do not support or promote copyright infringment. Will this protect me?

Answer: Adding such a disclaimer on your web site will not necessarily protect you from a lawsuit or criminal liability if in fact copyrighted works are being illegally copied and distributed. For more information, you should see the Safe Harbor provisions of this website.


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